Mad Casino
Mad Casino arrived in the UK with a fresh face, promising a wide selection of games, flexible payments, and promotions for all types of players. The brand is operated by Softon Ltd. and is particularly geared for mobile play.
| Feature | Details |
|---|---|
| Operator | Softon Ltd. |
| Licence | Anjouan / Curacao |
| UK Launch | 2025 |
| Min. Deposit | €20/€25 (crypto) |
| Min. Withdrawal | €100 |
| Max. Withdrawal | €1,000 daily/€2,000 weekly |
| Main Currencies | EUR, Crypto |
| Mobile App | No (Web/PWA only) |
| Game Licences | RNG tested, SSL encrypted |
| Customer Support | 24/7 Live Chat & Email |
| UK Player Access | Yes (Not UKGC) |
| Sports Betting | Available |
Joining Mad
Registration on Mad Casino is straightforward, requiring basic personal information, a valid email, and age confirmation. No lengthy verifications are needed for initial signup, but ID verification applies for withdrawals or when hitting certain thresholds. Signing up can be completed in a matter of minutes, keeping things simple for UK users.
Fast Login Steps
Returning users access Mad Casino with their email and password. Forgotten passwords are recovered through a standard reset email. The site remembers devices to speed up logins, but always requires re-authentication for major account actions. All login forms are optimised for mobile touch input to cater to UK users on the go.
Mad Look and Feel
The casino sports a bold, modern design with dark backgrounds and neon accents, familiar to those who frequent new-gen iGaming platforms. Navigation is menu-based, with game filters and a persistent search bar. Fonts and icons are accessible even on smaller mobile screens, with the entire interface built for speed and clarity, echoing top standards in the UK market.
| Design Aspect | Information |
|---|---|
| Mobile Responsiveness | Full site accessibility across all devices |
| Interface Colour | Dark with neon highlights |
| Navigation | Side-menu and search |
| Accessibility | Large text, clear icons |
| Language | English (UK) |
Mad Bonuses
Bonuses at Mad Casino are headlined by a five-part welcome package, followed by regular reload promotions for active customers. The main welcome offer can be claimed on the first deposits, with a 30x wagering attached to bonus funds. There are no free spins bundles by default, but seasonal bonuses occasionally appear for registered players.
| Bonus Type | Details |
|---|---|
| Welcome Bonus | Up to €500 (multi-deposit) |
| Wagering Requirement | 30x |
| Reload Bonuses | Yes, recurring |
| Sportsbook Bonus | Up to 100% on first sports bet |
| Loyalty/VIP | Not present |
Mad Game Library
Mad Casino serves over 2,000 games, skewing heavily towards modern pokies but also offering a strong live casino and sportsbook. Games load fast, and providers include several popular names known in the UK, although the catalogue is smaller than at some rivals.
- Pokies (over 1,500 titles)
- Live dealer games
- Virtual and live table games
- Sports betting (live and pre-match)
- Scratch cards and crash games
Pokies Selection
Mad Casino hosts varied pokie launches including Sweet Bonanza, Razor Shark, and Book of Dead. There are classics like Starburst and Gonzo’s Quest, alongside new additions such as Zeus Rush Fever Deluxe. The casino includes a handful of jackpot titles but isn’t strong on massive progressive jackpots.
Mad Live Casino
The live casino section is driven by favourites such as blackjack, roulette, and baccarat, plus some colourful game shows like Crazy Time and Monopoly Live. Table hosts are highly professional, and the streaming quality is crisp, making this one of Mad’s stronger genres for UK visitors.
Other Game Choices
Beyond pokies and live tables, Mad Casino includes European and American roulette, classic blackjack, video poker titles, and a few casual games. There’s a modest collection of crash, scratch cards, and arcade-style games, which adds a bit of diversity for niche interests.
Mad Sports Betting
Sports fans will find a robust sportsbook covering football, tennis, basketball, rugby, Formula 1, cricket, and even chess. Both pre-match and live in-play markets are featured, though streaming is missing. The odds update regularly and the layout is easy to filter for upcoming events important to UK punters.
Mobile Casino Experience
Mad Casino’s mobile browser site is fast and recognisable, mirroring the desktop layout. All functions are replicated—account management, deposits, withdrawals, and betting—without sacrificing usability or load times. The responsive design ensures that games play in portrait or landscape, essential for modern British users.
Casino Apps Detail
There is no native Android or iOS mobile app for Mad Casino. Instead, there’s a Progressive Web App (PWA), letting players create a shortcut on their device home screens. This gives something close to an app experience, without the hassle of app store downloads or updates.
Deposit and Withdrawal Facts
Mad Casino lets you fund your account with cards, selected e-wallets, and popular cryptocurrencies. Withdrawals require a minimum of €100 and are processed after identity checks are completed. KYC and anti-fraud measures can delay the first withdrawal, but routine cashouts are generally resolved within three business days.
| Method | Min Deposit | Min Withdrawal | Fee | Speed (Est.) |
|---|---|---|---|---|
| Credit/Debit Card | €20 | €100 | None | 1-3 business days |
| Crypto | €25 | €100 | None | Same day—48 hours |
| E-wallets | €20 | €100 | None | 1-2 business days |
Mad Security & Regulation
Mad Casino operates under an Anjouan gaming licence, with software and payments adhering to specified encryption standards. It doesn’t hold a UKGC licence, so player safeguards don’t align fully with standard British requirements. All games are independently tested for fair RNG, and secure TLS protocols are mandatory throughout the platform. Security is a priority, but UK players should note the regulatory gap compared to local sites.
Customer Support
Customer assistance is available round-the-clock.
- Live chat is accessible 24/7 via the website
- Email responses arrive within a few hours for most queries
- The FAQ section handles general troubleshooting
- There’s a documented complaints pathway for unresolved matters
- Support is provided in plain English, catering to UK expectations
- Escalation to management is available, but there’s no UK phone helpline
Responsible Gambling
Mad Casino includes basic responsible gambling controls such as deposit and loss limits, self-exclusion, and links to outside help charities. There are reminders and checks in place to help users recognise problematic play. However, being regulated outside the UK, Mad’s requirements and tools aren’t as comprehensive as those mandated by the UKGC. Players are encouraged to use all resources provided and consider additional external support if needed.
FAQ
Can UK players legally play at Mad Casino, and what are the licensing implications?
Mad Casino accepts UK players but is not licensed by the UK Gambling Commission (UKGC); instead, it holds licences from Anjouan and Curacao, which offer less rigorous consumer protections than UK standards. UK residents should be aware of this regulatory gap, as it means disputes may not be resolved under British law, and responsible gambling safeguards are less comprehensive than on UKGC-licensed sites. Always review the terms and consider using UK-regulated alternatives for maximum protection under UK law.
How does the mobile experience at Mad Casino compare to other UK-facing online casinos?
Mad Casino is optimised for mobile browsers and offers a Progressive Web App (PWA), delivering quick load times and full functionality without needing a native app download—ideal for UK users on iOS or Android. While the design mirrors desktop features and is tailored for touch, there are no dedicated app store apps, a notable difference from some UKGC-licensed brands. The interface is responsive and accessible on all devices, but lacks some advanced mobile features like offline play.
What deposit and withdrawal options are available for UK players at Mad Casino?
UK players can fund accounts using credit/debit cards, popular e-wallets, and cryptocurrencies, with minimum deposits starting at €20 (€25 for crypto) and a €100 minimum withdrawal. Withdrawals are typically processed within 1–3 business days for cards and e-wallets, or within 48 hours for crypto, but require identity verification checks. There are no deposit or withdrawal fees, but currency conversions may apply for UK-based transactions.
How does Mad Casino’s game selection compare to established UK online casinos?
Mad Casino offers over 2,000 games—primarily pokies, plus live dealer, table games, sports betting, and a few niche options—which is smaller than many UK-focused rivals. The pokies library includes top titles familiar to British players (e.g., Starburst, Book of Dead), but lacks the depth of progressive jackpots and some branded games found on UKGC-licensed sites. Live casino and sports betting are strong, but there are fewer exclusive or UK-specific promotions compared to leading British brands.
What responsible gambling tools and support are available for UK players at Mad Casino?
Mad Casino provides deposit and loss limits, self-exclusion, and links to UK gambling charities, but these tools fall short of UKGC requirements for licensed operators. UK players are encouraged to use all available resources, such as GamCare or BeGambleAware, and understand that regulatory oversight is less robust than on domestic sites. For those seeking maximum protection, UKGC-licensed casinos offer more comprehensive support and legal recourse.